Showing posts with label purchase. Show all posts
Showing posts with label purchase. Show all posts

Saturday, April 3, 2021

Final adjustment of the Shimano XT hub?

Wheels of Happiness

Rizal Philippines
4.03.2021
















I am about to buy a new  rear XT hub (BN) or buy from Lazada (but unfortunately its the front being sold) just to get over my difficulty in the rough rotation of the rear wheel.   I have spent about 2 weeks trying to figure out myself how to get this right.  

It all started when I overhauled the rear hub.  I might have missed some steps.

My problem is:   if I adjust the preload too tight, the wheel wont turn freely;   if I adjust the tighetining nut by 90%  (or quarter) then the wheel plays laterally.   

I planned to go to a super mechanic to get this right.   But before doing that:

    1.  I consulted again Google how to do the disassembly and assembly
    2.  I disassembled the hub again  -  found out:

                1.  That some of the bearings  fell off the races;
                2.   The cone at the non drive side had scores on the surface
                3.   That the bearing  cover on the drive side were not properly pressed in
                       hence the drive side cone cant be tightened well by 2 to 3 threads, and hence
                       there was no correct tightening and loosening

   3.  So I reinstalled and regreased the bearings
        Pressed the bearing cover;   regreased the non drive side;

   4.  Refitted the cones,, and followed the advice of loosening again the nut by 3 to 6 minutes

This time, the wheels spun freely even if I tightened the locking nut full.

And so I can smile again and not go to the mechanic anymore

My bike is teaching me a lot on mechanics, patience and analysis.   
        

Sunday, September 18, 2016

No return no exchange policy, higher credit card price, non issuance of OR contrary to law

Wheels of Happiness

Image result for no return no exchange philippines

Rizal Philippines
September 18, 2016

Today, I had a spat with now a very big store (that is owned by a relative pamangkin) for not refunding to me the purchase of bearing which did not fit.  It is a small amount but it is contrary to law and contrary to the business relations I had with the store.  I had referred customers blogged about the store, and bought two bikes from the store.   I do not know whether I will continue doing business with them, or even endorsing them to friends.

My biggest concern is about the violation to law, meaning to say this practice is patently illegal.  It is a violation of DTI policy and Law RA 7394 or Consumer Act of the Philippines, and DAO (Department Administrative Order, No. 2, Series of 1993  -  Title III Chapter 1 Rule 2, Section 7.

Another practice  of bike store and bike shops that we should not tolerate (and they should respect us the consumers) are the following:

1.  Non issuance of OR (a store in Marikina is notorious for this)

2.  Higher price for credit card purchase (from 3 to 7% depending on the mood of the owner/store clerk.  This is disallowed by DTI under DAO No. 10, series of 2006:  From JLP law com - DTI 
prohibits higher price for card purchases

The concern of this post, is someday, and may it not happen,  that these stores be caught by DTI and heavily penalized.   It is not going to be business as usual.

And social media post like this may make more people aware of their rights as consumer and of decency

To quote:

Last month, the Department of Trade and Industry (DTI) issued Administrative Order No. 10 (series of 2006), which prohibits, among others, the imposition of a surcharge, extra charge or additional charge in the use of credit cards, automated teller machine (ATM) cards and debit cards for payment of purchases of consumer products or services. In other words, stores cannot impose any extra charges on top of the cash price for purchases of goods or services paid via credit card. Violators face a penalty of imprisonment of up to six months. Here’s the full text of Administrative Order No. 10. It takes effect 15 days from publication.